INSURANCE & EXCESS
Insurance excess is £1000 a collision damage waiver is offered to all customers on signing at an extra charge dependant on the vehicle which would then reduce your excess by half. The excess is payable on any damage or loss sustained to the hired vehicle or any third party in the event of an accident.
Windscreen damage is the hirer’s responsibility.
Tyre damages and punctures are at hirers responsibility.
Overhead damages is not covered by your insurance excess as this is due to driver negligence. If such damage occurs the hirer will be charged the full costs of repair.
DART, CONGESTION & PCN
All hirers are liable for any PCN, ULEZ, DART or congestion charges so please ensure you pay them as advised otherwise any tickets received will be forwarded and you risk the chance of a fine. Any tickets we receive you will be charged £30 admin fee.
Can be provided on request at an additional charge ask a member of staff for further information.
RETURNING OF VEHICLE
Any vehicles dropped out of hours are dropped at the hirer’s liability until we are open and a member of staff has checked it in.
If for any reason you need to cancel we will require a minimum of 24 hours notice or you risk being charged for a day’s hire.
All hire agreements are based on a 24 hour period unless specified otherwise. If for any reason the vehicle is returned later than the 24 hour period customers are then charged for an extra day.