What do I need in order to hire a vehicle from Fast Van?
We need to see all of the following documents at the time of hire: Driver’s Licence: A current full driver’s license held for a minimum of 12 months. If you have the new two-part photo card license, we must see both the paper counterpart and the photo card. Two forms of identification: Recent utility bills, bank or building society statements. The address must be shown, these rules also apply to secondary drivers using the hire vehicle.
What does the vehicle hire price include?
All our quotes include VAT and fully comprehensive insurance for the duration of your hire. Our fully comprehensive vehicle insurance is subject to an insurance excess surcharge which will be charged in the event of an insurance claim. This charge will be waived in the event of an accident if you opt pay a small Collision Damage Waiver (CDW) at the time of hire.
What payment methods do you accept?
We accept payment by cash, credit, or debit card. All major credit and debit cards are welcome, including Visa, Mastercard, Amex, and Switch. We cannot accept cheques, unfortunately.
Can I extend my vehicle hire once I’ve picked up the vehicle?
Potentially, yes. It depends on whether your vehicle is already booked out to another customer. It is very important that you contact us as soon as possible if you think you may need to keep the vehicle for longer. We can then advise you of any additional charges and arrange further payments and insurance cover.
What is your fuel policy?
We ask that you return the vehicle to us with the same amount of fuel onboard it had when you collected it. Refueling charges may apply